Privacy Policy Statement for delontrava

We value your privacy and respect the trust you place in delontrava. This policy explains how we collect, use, store, and protect your personal data in accordance with Australian law.

Information We Collect About You

We collect information to improve your experience, communicate effectively, and support your relationship with us.

• Personal identification details you provide, including your name and contact information, when you interact with our site.
• Technical data automatically collected, including IP address, browser type, and device identifiers for security and analytics.
• Cookies and similar technologies collect browsing activity and usage patterns to enhance user experience and performance.
• Any communications, queries, or feedback you submit via our contact forms, email, or other channels.

How Your Information Is Used

We only use your data for clear and lawful business purposes outlined here.

• To improve site functionality, content relevancy, and your overall experience on delontrava.com.
• To respond to inquiries, deliver updates, and provide any services requested by you.
• To analyse usage trends for website improvements, performance analysis, and customer support.
• To comply with legal obligations and manage security or fraud prevention activities.

Legal Basis for Data Processing

Our data practices comply with the Australian Privacy Act and relevant local regulations.

We process your information with your consent, as required to deliver requested services, or to meet our legal obligations.

Sharing Your Information

Your data is not sold; it is only shared under specific circumstances.

• Service providers may access relevant data for website operation, support, analytics, or communication under strict confidentiality.
• Data may be shared if legally required, such as for law enforcement or regulatory compliance.
• We may share your information during business transfers, mergers, or asset sales, following strict privacy safeguards.

Data Security Details

We employ industry-standard security measures to protect your personal information. Access to your data is limited to authorised personnel who require it to perform their roles. All information is stored securely, and we continuously review our procedures to address new risks. While measures reduce risks, no system is completely immune from threats.

Your Privacy Rights

You have specific rights regarding your personal data stored or processed by us.

• Access your personal information and receive a copy upon request.
• Request corrections if your personal data is inaccurate or incomplete.
• Request deletion of your personal data where legally permitted.
• Object or withdraw consent for certain types of processing, where applicable.

Cookies and Tracking

We use cookies to personalise content, analyse performance, and improve your experience. See our Cookie Policy for further details on use and preferences.

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Contact Us

If you have questions regarding this privacy policy or wish to exercise your data rights, please contact our privacy team.

Updates to This Policy Statement

This privacy policy may be updated from time to time. Any changes will be clearly posted on this page, and significant updates will be communicated as required.